The “Notifications” section of MyVR allows users to set up notifications for when important events within MyVR occur. These events include new inquiries being received, payments becoming due, and many others.
- Primary notifications: The contact information for all default notifications
- Notification rules: Customizable rules for sending additional notifications
- Inquiry assignment: Setting a MyVR user to receive notifications regarding an inquiry
- Notification testing tool: View who will be notified of events
Select a phone number and email address to receive all default notifications.
Step 1: Go to Setup > Notifications. Then, navigate to Primary Notifications.
Step 2: Enter an email address for Primary Email Notifications, if desired. The Primary Email Notifications address will receive all notifications of guest communications.
Step 3: Enter a phone number under Primary SMS Notifications to receive text alerts of new inquiries and reservations.
Notification rules allow users to notify MyVR users, property owners, renters, and third parties of events in MyVR. Send both email and text message alerts. To get started, go to Setup > Notifications and then navigate to Notification Rules.
Step 1: To create a new notification rule, click on New Rule
Step 2: Enter a name for the rule
Step 3: Add one or multiple recipients for the notifications. Recipients can be a MyVR user, a property owner, a custom recipient, or the Primary Notification Contact. The Primary Notification Contact refers to the email address and phone number entered in the Primary Notification section of Notifications.
Step 4: Select the events recipients needs to be notified of.
Step 5: Finally, add restrictions and create the notification rule. Choose whether or not to send the notification based on Property Group, Property, Time, and Weekday.
Step 6: The rule is now ready. The recipients selected will be notified of the events chosen within the limits of the restrictions set.
Assigning an inquiry to a MyVR user will cause MyVR to send all event notifications for that inquiry to the selected MyVR user. To assign an inquiry to a user, go to Messages > Inquiries
Step 1: Select Assign User from the action menu for the inquiry.
Step 2: Choose a MyVR user to assign the inquiry to. Click Close after the selection has been made. To change or remove a selection, click the X next to the name of the user.
Notification testing tool
See exactly who will be notified of events using the Notification Testing Tool. Go to Setup > Notifications and click Testing Tool.
Once in the tool, select an event, property, date, and time. Click Run Test to see who will be notified and how.