Messages - Internal Renter Notes – Help Center

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Create Internal Renter Note

NOTE:

Keep internal notes on a renter, viewable by all users with the MyVR account.
Renter notes are centralized and can be read from any reservation or inquiry related to the renter.

Step 1: Navigate to Messages > Inquiries

Step 2: Click Search & Filters, search for guest name or use filter parameters.

Step 3: Click on the message line to open Inquiry.

Step 4: In the Renter section, click the Renter icon

Step 5: Click the Notes tab

* Previously entered notes appear in chronological order*

Step 6: Enter your note and click Save Note

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