Managing Property Fees, Taxes, and Deposits

Article Contents

• Create a New Fee
• Fee Fields Description
• Add a Tax Type Fee
• Per-person Adjustment Fee
• Channel Exceptions and Overrides

Create a New Fee

Step 1: Navigate to Properties > Properties > Property Name

Step 2: Click Fees & Deposits

Step 3: Click Add New Fee

NOTE: New fee fields appear below existing fees, scroll down to enter new fee details.

Step 4: Enter new fee details

Fee Fields Description

1. Fee Name: Fee name as it will appear on Quotes

2. Fee Type: 

-- Cleaning fee

-- Fee

-- Per-Person Adjustment (see details below)

-- Pet Fee

-- Refundable Security Deposit

-- Tax (see details below)

3. Fee Basis: e.g. Flat Rate per night, Percentage of Rent, etc.

4. Fee Amount: Flat amount or percentage, based on Fee Basis selected

5. Included By Default: Select Yes for fee to be included in every new quote

6. Include in Tax Calculation: Select Yes for fee to included in the reservation tax calculation.

NOTE: Taxes need to be added as separate fee types. 

7. Optional Fee for Renter: Select Yes for the renter to select or decline fee.

-- If Yes, new field will appear: Pre-select Fee for Renter Yes/No

8. Fee Summary: This will adjust as above three fields are toggled Yes/No

Step 5: Click Save Fee

Add a Tax Type Fee

• Follow steps above, select “Tax” for Fee Type
• Once this type is selected, Included in Tax Calculation automatically set to No

Per-person Adjustment Fee

• Follow steps above, select “Per-person-adjustment” for Fee Type
• Once this type is selected, two new fields appear:

-- Include Children in Fee Yes/No

-- Select Fee applies to “Each Guest Above”, and set number

-- Set Fee Basis to “Flat rate per person per night”

Channel Exceptions and Overrides

• Fee type support varies across channels. See help article for more information.
• If Airbnb or another channel collects taxes on your behalf, you need to manually un-sync taxes in the listings.