Minimum Stay Requirement and Inquiry Response

Article Contents

• Set a Property Minimum Stay Requirement
• Create Minimum Stay Message Template
• Create Minimum Stay Inquiry Responder

NOTE:

• MyVR allows inquiries for less than the minimum nights identified in settings.
• The inquiry is still received and allows the chance to accept the stay, or sell the renter on a longer stay.
• If a strict minimum stay policy is desired, create an automated response to Inquiries for less than the required nights.

Set a Property Minimum Stay Requirements

Step 1: Navigate to Properties > Properties > All

Step 2: Click on the Property line, click Rental Rates

Step 3: Scroll down to Base Rate

Step 4: Fill in minimum number of nights under Min. Stay

Step 5: Click Save Base Rate

NOTE: For more information, see Managing Base Rates and Advanced Options

Create Minimum Stay Message Template

Step 1: Navigate to Setup > Message Templates > My Templates

Step 2: Click Create New Template

Step 3: Customize email response to an Inquiry for less than the minimum stay required. 

NOTE: See Message Templates - Creating and Managing Templates for more information.

Create Minimum Stay Inquiry Responder

Step 1: Navigate to Automation > Inquiry Responders

Step 2: Click Add Responder

Step 3: Create Auto Responder Name, set criteria based on length of stay, select the created template from the dropdown menu. 

Step 4: Click Create Rule

NOTE:

• This will automatically mark the Inquiry as declined. 
• See Automation - Inquiry Responders for more information.