Tutorial: Setting Up Online Payments

MyVR has partnered with Stripe to accept and process payments from renters online.  This also allows us to access payment history and help with payment support issues. 

Table of Contents 

Navigate to Setup > Booking & Payment > Merchant Accounts and click on the Add Merchant Account button. 

Set Up A New Merchant Account With Stripe

If you don't currently have an account with Stripe you can set up a new account with Stripe in a few quick steps.

After you've set up your account, you may want to test run a payment to familiarize yourself with the process: 

Step 1: Log in to your Stripe account.

Step 2: Select Payments from the left navigation menu.

Step 3: Toggle the slider at the top of the page to Test.

Step 4: Create your first payment.  As long as you are in Test mode you will not be processing a live transaction and no money will actually be moved.

Connect An Existing Stripe Account

If you already have a Stripe account just navigate to the Stripe Login page and process like you would any other payment.

If you haven't processed a payment and want to run through the procedure before taking a live payment, please see screenshot above.

Choose Accepted Credit Cards

Once you have a connected Stripe account, you can make choices regarding the credit cards you will accept in the Stripe Payment Methods section.

Five domestic credit cards are set as your minimum default when you connect your Stripe account: MasterCard, Visa, Discover, Diner's Club and JCB.
You can also accept additional cards, the international (non-USA) versions of the cards listed above and American Express, by toggling the appropriate switch.
In general, accepting more card types will appeal to more renters and improve your booking conversion rate. Click the Actions dropdown next to the merchant account and then Payment Methods:
Activate Online Booking
By default, once you have a merchant account setup, online booking will be enabled - meaning guests can request to book from your website or managed channels (e.g. VRBO) that have online booking enabled.
If you wish to turn online booking off, you can do that through your booking policy.

Multiple Merchant Accounts

You can create multiple merchant accounts if you wish, which allows you to have funds for different properties disbursed to different bank accounts.

You'll want to create a new Booking Policy for each merchant/bank account you want to connect.  For any property you don't want using the Default Booking Policy, you can assign a different Booking Policy if you head to Properties > My Properties > [select property to edit] > Booking & Payments:

Note: When you set up multiple Stripe accounts one will be your default account, which is the account that will always be associated with a property when you do not manually designate another.
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