Automatic payments

Article Contents

• Setting up automatic payments
• Change renter’s credit card for future automatic payments
• Disable future automatic payments

NOTE:

• If a renter has entered a credit card for a booking, then all future payments can be deducted automatically from that card. 
• Alternatively, an email notification will be sent to the renter at the time the next payment is due with a link to make payment. 

Setting up automatic payments

Step 1: Navigate to Setup > Booking & Payments > Booking Policies

Step 2: Create new or edit existing booking policy

Step 3: Select Basic Settings, toggle Automatic Payment Processing to Yes

Step 4: Select Quote Defaults, toggle Online Payments to Yes, Click Save Changes

NOTE:

If Online Payment = Yes, Automatic Payment = No: email notification for payment reminder is sent with a link to make payment.

Change renter’s credit card for future automatic payments

Step 1: Navigate to Reservations > Reservations > [Select Reservation]

Step 2: Click Add Credit Card, enter details

Step 3: Click Action on future scheduled payment line, select Change Credit Card

NOTE:

If Step 3 is not completed, the original credit card will still be charged for future payments even if it is disabled in MyVR.

Disable future automatic payments

Step 1: Navigate to Reservations > Reservations > [Select Reservation]

Step 2: Click Action on future scheduled payment line, select Disable Automatic Collection

Additional Resources

Creating and Managing Booking Policies

Creating and Managing Payment Schedules

Automation overview