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My Account overview

The “My Account” section manages billing information, contact information, users, and more.

Article contents

  • Settings: Account Summary, Contact Information, and Timezone
  • Billing: Invoices and Payment Method
  • Users: Add, Edit, and Delete Users

Settings

To get to account settings, go to Setup > My Account > Settings

Screen_Shot_2018-08-07_at_2.18.04_PM.png

 

There are five sections under account settings: Summary, Company, Personal Profile, Timezone, and Change Plan.

Screen_Shot_2018-08-07_at_2.21.44_PM.png

 

Summary: View the account status, current price plan, the number of properties, and discount options. This is also where the account may be canceled or changed to another price plan. 

Screen_Shot_2018-08-07_at_2.26.08_PM.png

 

Company: View or change company contact information

 

Personal Profile: View or change account contact information and password

 

Timezone: Set the timezone that the company is located in. The selected time zone is used for scheduled messages and other time-dependent MyVR functionality.

 

Change Plan: Change price plan, edit billing interval, update billing payment information

Screen_Shot_2018-08-07_at_2.36.42_PM.png

 

Billing

To obtain billing information, including invoices, go to Setup > My Account > Billing

Screen_Shot_2018-08-07_at_2.18.04_PM.png

 

There are three sections in Billing: Invoices, Payment Method, and Upgrade Account.

 

Invoices: View a list of all billing invoices and open itemized receipts for each one

 

Payment Method: Add and remove billing credit card information

 

Upgrade Account: Click on Upgrade Account tab to change the price plan or billing interval.

 

Users

To access the user list, go to Setup >My Account > Users

Screen_Shot_2018-08-07_at_2.18.04_PM.png

 

Users: Add, edit, and delete users 

 

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