Article contents
Always set Base Rates. They are required and will be applied wherever a custom rate isn't used. It's important for everyone to set Base Rates even if the intention is to only use custom rates.
Nightly, Weekend Night, Weekly, and Monthly rates along with the minimum night stay can be set here.
Once the threshold is met, weekly and monthly rates are used. If a guest stays for 7 or more nights, the weekly rate is used. If a guest stays for 30 nights or more, the monthly rate is used. When there are additional nights after 7 or 30, the remaining nights are pro-rated based upon the weekly or monthly rate.
Examples:
9 nights = weekly rate + 2/7(weekly rate)
37 nights = monthly rate + 7/30(monthly rate)
Custom rates will overwrite base rates.
First Night and Last Night - It's important to understand that when custom rates are set up, the first night and last night which the custom rate will apply to are chosen. Please note that this is not the same as check in and check out days. If the desire is for the rate to apply for the following stay: 3/1-3/9, the first night on the custom rate should be 3/1 and last last night should be 3/8.
Minimum Stay - The minimum stay set up on the custom rate will override the base rate minimum stay
Event Rate - Selecting Event Rate will restrict the custom rate so that all of the nights of the custom rate (first through last night) must be booked together.
Restrict Changeover Day - This restricts check in and check out day to be one specific changeover day.
Repeat Annually - If set to "yes" this will make the same custom rates repeat annually on the same dates.
Advanced options
Same-Day Turns - If same-day turns are allowed, renters can check-in the same day of the previous renters check-out. If turns are not allowed, new renters cannot check-in until the day after a previous check-out.
Check-In and Check-Out Time - These set the default check-in and check-out times.
Rate Currency - This is set to USD by default. This determines which currency the guest will be charged in. When the rate currency does not match the card or issuing bank that the guest is using to pay, a conversion fee will apply.
Custom Weekend Nights - Here it is possible to set which nights should be counted as weekend nights.
Question: How are custom rates chosen when there are multiple custom rates set for the stay period?
Answer: The custom rates are stacked and the shortest rate period is chosen. The minimum stay that applies will be the longest minimum night stay set for any of the custom rates that are stacked.
Question: What determines the order of rates displayed on MyVR websites?
Answer: The order that rates will display on MyVR websites is the same as the order the rates are displaying within MyVR.
Question: How can I change the order that custom rates are displayed in?
Answer: You can filter by any of the headers. (example: start/end dates)
Additional resources
Comments