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Refund a security deposit

Refund a security deposit 

Refunding a security deposit allows users to issue or record a refund specifically linked to a deposit

Step 1: On a Reservation, go to the Payments tab

Step 2: Under Refundable Deposits, go the Actions menu and click Refund Deposit.

refund_deposit.png

Note: Once a refund associated with a credit card payment is generated, it cannot be canceled or intercepted.

 

Additional resources

  • Managing a reservation 
  • Deposits overview
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