Messages - Creating a Reservation from an Inquiry

Article Contents

• View Inquiry
• Inquiry Overview Options
• Inquiry Action Options
• Create Reservation from an Inquiry

View Inquiry

Step 1: Navigate to Messages > Inquiries

Step 2: Click View Inquiry, or click Inquiry line

Inquiry Overview Options

1. Inquiry number
2. Action Options (see below)
3. Renter Information - click renter icon to view details
4. Inquiry Details - click to edit, view property details, or property calendar
5. Conversation - view history of conversation with renter, send new message [LINK]
6. Quotes - view Quote history of Inquiry
7. Calendar - view Inquiry on property calendar  

Inquiry Action Options

Step 1: Navigate to Messages > Inquiries

Step 2: Click View Inquiry

Step 3: Click the Actions dropdown menu

1. Archive Inquiry
2. Delete Inquiry
3. Flag as Spam
4. Modify Inquiry
5. Assign User
6. Create Reservation

Create Reservation from an Inquiry

Step 1: Navigate to Messages > Inquiries

Step 2: Click View Inquiry

Step 3: Click the Actions dropdown menu

Step 4: Click Create Reservation

Step 5: Choose to make Reservation status Tentative or Reserved

Step 6: Choose Reservation Terms

Step 7: Click Create Reservation

Additional Resources

Creating a Reservation