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Managing Job Inbox

Article Contents

  • Access Jobs Inbox
  • Flag a Job as Urgent
  • Reschedule a Job
  • Cancel a Job

NOTE:  

  • From the Jobs section within Cleaners & Maintenance, users can easily view and manage automated and manually created jobs associated with reservations. 
  • For more information, see Cleaners and Maintenance Overview and Viewing Jobs and Job Details

Access Jobs Inbox

  • Navigate to Operations > Cleaners & Mx > Jobs > [any type]

manage_jobs.png

Flag a Job as Urgent

Step 1: From the dropdown menu on a job line, click Flag as Urgent

NOTE:

  • The job will be marked as urgent with an orange tag in the Inbox.
  • The worker assigned to the job will see the "Urgent" status in their worker mobile view.
  • Click the dropdown menu again to Remove Urgent Flag.

urgent_job.png

Reschedule a Job

Step 1: From the dropdown menu on a job line, click Reschedule

Step 2: Make necessary changes to the scheduling page

Step 3: Click Save Job

NOTE: This will update the job and automatically send a message to the worker(s) that the job has been updated.

Cancel a Job

Step 1: From the dropdown menu on a job line, click Cancel Job

Step 2: A message will pop up asking ‘Are you sure?’; click Yes

NOTE:

  • The job will be canceled and removed from the ‘Active Jobs’ list.
  • The worker will receive an email that that job has been canceled.
  • The job will still be visible in the ‘All Jobs’ list with the status of canceled 

Additional Resources

Viewing Jobs and Job Details

Managing Job Workers

Change Assigned Worker on a Job

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