Updating Contact Information for Vrbo Guests

Article Contents

• Update Contact Information for Vrbo Guests

NOTE:

• Use the MyVR channel settings to provide specific phone and email contact information for guests who book through the Vrbo channel integration.
• If Channel Contact information is left blank, Vrbo guest contact information will default to contact information found under Setup > Account > Settings > Company.

Update Contact Information for Vrbo Guests

Step 1: Navigate to Apps > Installed > Homeaway [for PMs or for Owners]

Step 2: Click on your Homeaway / Vrbo Account

Step 3: Click Channel Settings > Channel Contact

Step 4: Complete contact information to display for the selected Vrbo account.

Step 5: Click Save Contact

NOTE: For additional connected Vrbo accounts, repeat steps 2 through 5.

Additional Resources

Setting up Vrbo Listings - 5 or More Properties

Setting up Vrbo Listings - Less than 5 Properties